Wilde east towne honda3/17/2023 ![]() ![]() Which review do you believe this to be a duplicate of? Please provide the screen name, date, etc. This is a measure put in place to help identify fraudulent posts on the site, and in some cases we may determine that the review is not subject to removal even when the reviewer has not read your response. Honestly I don’t know how this place gets 4 star reviews! MoreĪdditional Info We ask that reviewers read your private response within 5 days. This is the third service trip in a row that was untimely, slow, and with complete lack of professionalism. Completely unacceptable! I would change service locations but unfortunately I have a service package with them. Part of my service that day was complimentary from previous poor service which I was told would be credited to my account and they almost charged me for it because they had changed systems. Staff was completely inept and disorganized. ![]() Was told that they lost my paperwork and at the moment didn’t know where my car was. I was told the manager was going to come out and talk to me and was expecting an apology for the service and did not receive one apology. When I tried to ask if my car was done I was met with rudeness and confusion. When I tried to ask if my car was done I was met wit Courtesy shuttle was over an hour late and even then my car was not finished when I did arrived. Courtesy shuttle was over an hour late and even then my car was not finished when I did arrived. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.Poor and slow service. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Please feel free to reach us at (608) 268-6130 if you have any questions or comments. ![]() If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. ![]()
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